Privacy Policy

Business Name: Generations Barber Shop LLC
Website: generationsbarber.shop
Contact Email: generationsbarbershop.steve@gmail.com
Business Location:

10278 Shelbyville Rd.

Louisville KY 40223

Generations Barber Shop LLC respects your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, book an appointment, contact us, or use our online booking system.

Information We Collect

When you use our website or book an appointment, we may collect the following information:

  • Your name
  • Phone number
  • Email address
  • Appointment date and time
  • Selected barber or employee
  • Selected service
  • Notes or special requests you provide
  • Payment or deposit information, if online payments are enabled
  • Technical information such as browser type, device type, IP address, and website usage data

We collect this information so we can schedule appointments, manage bookings, communicate with customers, and provide barbering services.

How We Use Your Information

We may use your information to:

  • Schedule and manage appointments
  • Send appointment confirmations, reminders, cancellations, or rescheduling notices
  • Contact you about your appointment
  • Assign your appointment to the correct barber or employee
  • Improve our website and booking process
  • Process payments or deposits, if applicable
  • Prevent fraud, abuse, or unauthorized access
  • Comply with legal or business recordkeeping requirements

We do not sell your personal information.

Online Booking Through Booknetic

Our website uses the Booknetic booking plugin to manage appointments. When you book through our website, your appointment information may be stored in our WordPress website database and used by our staff to manage scheduling.

Information collected through the booking form may include your name, phone number, email address, selected service, appointment date and time, assigned employee, and any notes you choose to provide.

Google Calendar Integration

Generations Barber Shop LLC may use Google Calendar integration to help employees manage their schedules. When an appointment is booked, updated, or canceled, appointment details may be added to or updated in the assigned employee’s Google Calendar.

The information shared with Google Calendar may include:

  • Customer name
  • Appointment date and time
  • Service booked
  • Employee assigned to the appointment
  • Appointment notes, if included
  • Contact information, if needed for appointment management

We use Google Calendar access only to create, update, or manage appointment-related calendar events for scheduling purposes.

Generations Barber Shop LLC’s use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

We do not use Google Calendar data for advertising. We do not sell Google user data. We do not share Google user data with third parties except as necessary to provide booking and scheduling services, comply with the law, or protect our business and customers.

Text Messages, Emails, and Appointment Reminders

Customers may voluntarily opt in to receive appointment-related text messages from Generations Barber Shop LLC through our online booking form. SMS consent is optional and is not required to book an appointment.

If you opt in, we may send appointment confirmations, reminders, cancellations, rescheduling notices, and other service-related appointment communications. Message frequency varies. Message and data rates may apply. Reply STOP to opt out of text messages or HELP for help.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. SMS consent and opt-in information will not be shared with third parties or affiliates for marketing or promotional purposes.

Payments

If online payments or deposits are enabled, payment information may be processed by a third-party payment provider. We do not store full credit card numbers on our website unless specifically stated by the payment processor.

Payment providers may collect and process your payment information according to their own privacy policies.

Cookies and Website Tracking

Our website may use cookies or similar technologies to improve site performance, remember preferences, analyze traffic, and support booking functionality.

You can control cookies through your browser settings. Disabling cookies may affect some website or booking features.

Who Can Access Your Information

Customer and appointment information may be accessible to:

  • Website administrators
  • Authorized Generations Barber  Shop LLC staff
  • The barber or employee assigned to your appointment
  • Service providers that help us operate our website, booking system, calendar syncing, notifications, or payment processing

We limit access to personal information to those who need it for business and appointment-related purposes.

How We Protect Your Information

We take reasonable steps to protect personal information from unauthorized access, misuse, loss, or disclosure. However, no website, plugin, email system, or online service can guarantee complete security.

You are responsible for providing accurate contact information and protecting any account login information if customer accounts are enabled.

How Long We Keep Information

We keep customer and appointment information for as long as needed to provide services, manage business records, resolve disputes, comply with legal obligations, and operate our booking system.

You may contact us to request that we update or delete your information, subject to any legal or business recordkeeping requirements.

Your Rights and Choices

Depending on where you live, you may have the right to:

  • Request access to the personal information we have about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of certain communications
  • Ask questions about how your information is used

To make a request, contact us at:

generationsbarbershop.steve@gmail.com

Children’s Privacy

Our website and booking system are intended for general customers and are not directed to children under 13. We do not knowingly collect personal information from children under 13 without appropriate consent.

Third-Party Links

Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices of those third parties. Please review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a new effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

Generations Barber Shop LLC
Website: generationsbarber.shop
Email: generationsbarbershop.steve@gmail.com
Address:

10278 Shelbyville Rd.

Louisville KY 40223